Privacy Policy

Last updated: February 1, 2025

1. Information We Collect

At Cotillo Horizon, we value your privacy and are committed to protecting your personal data. This privacy policy describes how we collect, use, and protect the information you provide when using our website or requesting information about our accommodation services.

1.1 Information You Provide Voluntarily

When you use our contact form, you may provide us with the following information:

• Full name
• Email address
• Phone number (optional)
• Content of your messages

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, which includes:

• IP address
• Browser type
• Pages visited
• Time spent on site
• Cookies and similar technologies

2. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your inquiries and requests
• To process accommodation bookings
• To improve our website and services
• To comply with legal obligations
• To send important information about your booking or our services

3. Information Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information in the following circumstances:

• With service providers who help us operate our business
• If required by law or in the context of legal proceedings
• To protect our rights or property

4. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no Internet transmission or electronic storage system is 100% secure.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing

To exercise these rights, please contact us at [email protected]

6. Changes to This Policy

We may update our privacy policy periodically. We will notify you of any changes by posting the new privacy policy on this page.

7. Contact

If you have questions about this privacy policy, you can contact us at:

Email: [email protected]

Phone: +34 651 74 02 61